Frequently Asked Questions

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I have a question about Choose One Purchasing Nutrition Allergen/Dietary Info General Product Info Shipping

Purchasing

  • WHERE IS MUNK PACK SOLD NEAR ME?

    Find the nearest Munk Pack retailer using our Store Locator. If we’re not in a store near you yet, you can get your Munk Pack fix via our online store or on Amazon.

  • DO YOU OFFER SAMPLES OR COUPONS?

    We love sharing our products! We run at least one free giveaway per month along with giveaways with some of our favorite brands, so be sure to stay connected via Instagram, Facebook and our newsletter for a chance to win.

Nutrition

  • WHY IS THE SERVING SIZE OF MUNK PACK PROTEIN COOKIES LISTED AS 1/2 COOKIE?

    Our protein cookies serve as an alternative to energy bars, which are typically 40 grams per serving. In order to meet FDA regulations regarding serving sizes, we are required to list no less than 2 servings per container, as our cookies are 84g each.

  • WHAT ARE NET CARBS AND HOW DO YOU CALCULATE THEM?

    The term “net carbs” refers to carbohydrates that are absorbed by the body. To calculate net carbs in Munk Pack products, you subtract the fiber, allulose (if present) and glycerin (if present). The net carb calculation for all of our keto-friendly products can be found on the packaging and on the corresponding product pages.

  • WHAT IS ALLULOSE?

    Allulose is a sweetener found naturally in small amounts in maple syrup, figs and raisins. Our source is produced from non-gmo corn. Allulose has virtually no impact on blood sugar and insulin.

  • WHY IS ALLULOSE NOT INCLUDED IN YOUR NUTRITION PANEL?

    Allulose is an ingredient in our Keto Granola Bars and our Keto Nut & Seed bars. As of April 2019, the FDA released new guidelines allowing allulose to be excluded from total sugar and added sugar counts on nutrition labels, based on data showing that allulose is not metabolized by the human body in the same way as table sugar. It has fewer calories, produces only negligible increases in blood glucose or insulin levels, and does not promote dental decay. Allulose is also not a sugar alcohol and cannot be listed elsewhere in the Nutrition Facts panel.

  • IS THERE ADDED SUGAR IN MUNK PACK PRODUCTS?

    Our Keto Granola Bars and Keto Nut & Seed Bars contain 0g of added sugar per the Nutrition Facts panel. They are sweetened with allulose, which is technically a form of sugar, but the FDA allows it to be excluded from total sugar and added sugar counts based on findings that it has a negligible impact on blood glucose and insulin levels. In our Protein Cookies we use cane sugar. For quantities used, see the Added Sugar amounts listed in the Nutrition Facts panels on the product wrappers.

  • DO YOU USE SOLUBLE TAPIOCA FIBER OR IMOS?

    When soluble tapioca fiber is listed as an ingredient in our products, this is actual soluble tapioca fiber. We do not use isomaltooligosaccharides (IMOs) in any of our products.

Allergen/Dietary Info

  • ARE ALL MUNK PACK PRODUCTS VEGAN/DAIRY FREE?

    Munk Pack is committed to offering products that are not made with animal-based ingredients or materials. Our recipes use only plant-based ingredients.

    Temporarily, however, milk is declared as an allergen in our 4 keto bars that contain chocolate: Sea Salt Dark Chocolate Keto Nut & Seed Bar, Peanut Butter Dark Chocolate Keto Nut & Seed Bar, Almond Butter Cocoa Chip Keto Granola Bar and Coconut Cocoa Chip Keto Granola Bar. This is due to potential traces of milk in the supply from our keto chocolate supplier. Our supplier is currently working towards a dairy free certification in 2020.

    This trace allergen warning applies only to our keto chocolate and cocoa products. The chocolate in our Protein Cookies and Mini Protein Cookies (which are certified vegan) are sourced from a different supplier.

  • ARE ALL MUNK PACK PRODUCTS GLUTEN FREE?

    Yes. All our products are third party certified as gluten free.

  • DO YOU TEST YOUR PRODUCTS FOR TRACE GLUTEN?

    Yes, we conduct product testing to ensure we have less than 10 parts per million (ppm) trace gluten. The FDA standard for gluten free products is less than 20ppm.

  • ARE ALL YOUR INGREDIENTS NON-GMO?

    All Munk Pack products are Non-GMO Project Verified, which means that all our ingredient sources have been reviewed and found to be in compliance with the Non GMO Project’s strict standards.

  • ARE ALL MUNK PACK PRODUCTS KOSHER?

    All our products are certified Kosher by the Orthodox Union, but are not Kosher for Passover.

  • ARE THERE ANY ALLERGENS PRESENT IN YOUR PRODUCTION FACILITY?

    Peanuts, tree nuts, milk (dairy), soy, and gluten are present in our production facility and may be processed on the same equipment as our products. Good Manufacturing Practices are in place to properly segregate, store and handle allergens, and production lines are fully cleaned in between productions. We conduct allergen swabbing to test for trace allergens before using shared equipment. Our facility is regularly third party audited and as a result our products have obtained certification as gluten free, kosher and vegan.

    Before consuming our products, please read the ingredients and allergen information on the wrapper of the product you have on hand for the most accurate information on what allergens are present in the product and in the facility where it was made.

  • WHAT MEASURES DO YOU TAKE AGAINST CROSS-CONTAMINATION?

    Good Manufacturing Practices are in place, and production lines are fully cleaned in between productions, with swabbing and testing of the lines for trace allergens. As part of our gluten free certification, we do additional ingredient and product testing.

General Product Info

  • WHO SHOULD EAT MUNK PACK PRODUCTS?

    Everyone enjoys Munk Pack! Adults love our products for breakfast, as a quick and easy midday snack, at the gym, or as a guilt-free dessert. Families also enjoy Munk Pack for travel, as an easy snack to slip into backpacks and sports bags.

  • WHERE ARE MUNK PACK PRODUCTS MADE?

    All Munk Pack products are produced in the USA.

  • WHICH OF YOUR PRODUCTS CONTAINS PALM OIL, AND IS THE PALM OIL YOU USE FROM A SUSTAINABLE SOURCE?

    Of our Protein Cookies, only the Coconut White Chip Macadamia contains palm oil in the white chips. Palm oil is also a small component of 2 of our Keto Granola Bar flavors: Almond Butter Cocoa Chip, and 2 of our Nut & Seed Bars: Sea Salt Dark Chocolate, and Peanut Butter Dark Chocolate.

    We require our suppliers to only use palm oil that is certified by the Roundtable on Sustainable Palm Oil (RSPO). RSPO lists one of its most important criteria as:  “no primary forests or areas which contain significant concentrations of biodiversity (e.g. endangered species) or fragile ecosystems, or areas which are fundamental to meeting basic or traditional cultural needs of local communities (high conservation value areas), can be cleared.” You can learn more about the RSPO and their certification process here.

Shipping

  • HOW MUCH IS SHIPPING?

    12-PACK ORDERS:
    Orders Under $50
    Standard Shipping: $5.99
    Expedited Shipping: $8.99
    Priority Shipping: $19.99

    Orders Over $50
    Free Shipping!

    SAMPLER/VARIETY PACK ORDERS:
    Free Shipping on first order with discount code!

  • WHEN WILL MY ORDER ARRIVE?

    12-PACK ORDERS:
    Standard Shipping: 5-6 business days
    Expedited Shipping: 2-3 business days
    Priority Shipping: 1-2 business days

    SAMPLER/VARIETY PACK AND T-SHIRT ORDERS:
    These items will ship via USPS and will arrive within 1-3 business days.

    *NOTE: Orders containing more than 1 item may be shipped in multiple shipments.

  • WILL YOUR COOKIES OR BARS MELT WHEN SHIPPED?

    The chocolate in our Keto Nut & Seed Bars and Keto Granola Bars has a melt point of 95F. Even if outside temperatures exceed that, we anticipate that most trucks do not exceed that temperature inside their closed compartment.

    The chocolate in our Protein Cookies has a melt point around 86F, however we have not yet received any complaints about melting during shipment. If melting does occur, the chocolate chips should solidify again at room temperature and have no impact on taste.

    If you have any concerns with your order, please email us at smile@munkpack.com and we will address your inquiry right away.

  • HOW DO I TRACK MY ORDER?

    Once your order has shipped you will receive an email with tracking info. You can also login to your account to check the status of your order at any time.

  • DO YOU SHIP OUTSIDE OF THE UNITED STATES?

    International orders of our products can be placed via LuckyVitamin.